Helping Hands/ADA FAQs

If you purchased a Helping Hands/ADA Onsite Parking pass, you are free to come and go from the FloydFest site throughout the weekend. We cannot guarantee that you will receive the same parking space, but a space will be available upon your return.

Helping Hands/ADA shuttles are available to assist patrons with special needs to negotiate the FloydFest site. Please stop by the Helping Hands/ADA information tent upon arrival to discuss shuttle options and schedules. If in need of transport, reach out to any FloydFest staff member with a radio and ask them to call for a ride.

While FloydFest is still a rural, outdoor festival held in the Blue Ridge Mountains of Virginia we strive to make the site available to as many music fans as possible. Every year, we continue to work toward making the FloydFest site as accessible as possible to all of our patrons, including those with disabilities. Helping Hands/ADA patrons will find a centrally located Helping Hands/ADA information tent, nearby parking and numerous handicapped-accessible port-o-johns. FloydFest also features Helping Hands/ADA Camping Hosts to answer questions and solve logistics for ADA patrons.

At FloydFest, each tent requires a Tent Tag. Only (1) Tent Tag is needed per (1) tent, no matter how many people in your party can, might or plan to fit into that one tent. Thus, 1 Tent Tag = 1 Tent; 1 Tent = 1-or-more patrons. "Tent Tags are 'tickets' for your tent," and each affords you a roughly 15'x15' camping space.

No — only one Tent Tag is needed per tent. So, if you’re a couple sharing one tent for five festival days, you’d only need to purchase (2) 5-Day GA tickets and (1) Tent Tag. If you’re a family of three, staying for four days in a singular tent, then you’d only need (1) Tent Tag — that is, you’d buy (2) 4-Day GA tickets, and (1) Kid GA ticket. But if that family wanted to separate into two tents, they’d need to purchase (2) Tent Tags. We understand, either way. All in all, it’s 1 Tent Tag = 1 Tent; 1 Tent = 1-or-more patrons.

No, you must purchase admission ticket(s) separately. A Tent Tag is just a 'ticket for your tent,' and affords you a roughly 15'x15' self-selected camping space.

FloydFest's Box Office opens at 10 a.m. on Wednesday, July 24, 2024, for High-Roller All-Access VIPs ONLY. The early-entry period for HRAA VIPs is from 10 a.m. to 2 p.m. Wednesday, and only HRAA VIPs are allowed to enter during those hours; patrons must have a VIP ticket to enter during those hours, even if they are arriving/riding in the same vehicle. FloydFest’s Box Office opens at 2 p.m. on Wednesday, July 24, 2024, for 5-Day GA ticketholders, and then closes at 11 p.m. (nightly).

The Box Office then is open from 9 a.m. to 11 p.m. on Thursday, July 25, 2024 (for 4-Day GA ticketholders, etc.); from 9 a.m. to 11 p.m. on Friday, July 26, 2024  (for 3-Day GA ticketholders, etc.); from 9 a.m. to 11 p.m. on Saturday, July 27, 2024 (for single-day GA ticketholders, etc.); and from 9 a.m. to 8 p.m. on Sunday, July 28 , 2024 (for single-day GA ticketholders).

*The Box Office closes from 11 p.m. (8 p.m. on Sunday) to 9 a.m. nightly. ** Your arrival time depends on the ticket type purchased; please consult your ticket for details, and please do not arrive early. You can also reference our ‘Info By Ticket-Type FAQs’ on this website.

Forgot some camping gear? Need an Advil? Looking for vintage FloydFest Merchandise? The Depot is a one-stop shop for all your needs while onsite at the festival — a cross between a camp store and a mercantile. Stop in and visit our friendly staff; located on the west-side of our property, near the GA Parking areas and main entrance, at The Depot.

Yes, there will be public Wi-Fi available on the festival site, with more specific information coming soon.

There is a safe-and-secure location to charge smartphones during the festival, which is monitored and managed by partners and staff.

Yes, we have separate pages for other FAQs:

Please find all of these located under "FAQs" in the navigation tab on

Excelling at customer service is at the heart of what we do at FloydFest. If you still have questions after reviewing our FAQs, website and ticketing info, feel free to contact us via the following methods: