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Helping Hands/ADA FAQs

If you purchased a Helping Hands/ADA Onsite Parking pass, you are free to come and go from the FloydFest site throughout the weekend. We cannot guarantee that you will receive the same parking space, but a space will be available upon your return.

Helping Hands/ADA shuttles are available to assist patrons with special needs to negotiate the FloydFest site. Please stop by the Helping Hands/ADA information tent upon arrival to discuss shuttle options and schedules. If in need of transport, reach out to any FloydFest staff member with a radio and ask them to call for a ride.

While FloydFest is still a rural, outdoor festival held in the Blue Ridge Mountains of Virginia (in what used to be a cow field), we strive to make the site available to as many music fans as possible. Every year, we continue to work toward making the FloydFest site as accessible as possible to all of our patrons, including those with disabilities. Helping Hands/ADA patrons will find a centrally located Helping Hands/ADA information tent, nearby parking and numerous handicapped-accessible port-o-johns. FloydFest also features Helping Hands/ADA Camping Hosts to answer questions and solve logistics for ADA patrons.

At FloydFest, each tent requires a Tent Tag. Only (1) Tent Tag is needed per (1) tent, no matter how many people in your party can, might or plan to fit into that one tent. Thus, 1 Tent Tag = 1 Tent; 1 Tent = 1-or-more patrons. “Tent Tags are ‘tickets’ for your tent,” and each affords you a roughly 15’x15’ camping space, self-selected in any of the onsite GA camping areas.

No — only one Tent Tag is needed per tent. So, if you’re a couple sharing one tent for five festival days, you’d only need to purchase (2) 5-Day GA tickets and (1) GA Tent Tag. If you’re a family of three, staying for four days in a singular tent, then you’d only need (1) Tent Tag — that is, you’d buy (2) 4-Day GA tickets, and (1) Kid GA ticket. But if that family wanted to separate into two tents, they’d need to purchase (2) Tent Tags. We understand, either way. All in all, it’s 1 Tent Tag = 1 Tent; 1 Tent = 1-or-more patrons.

No, you must purchase admission ticket(s) separately. A GA Tent Tag is just a ‘ticket for your tent,’ and affords you a roughly 15’x15’ camping space, self-selected in any of the onsite GA camping areas.

The Festival Site Main Box Office opens at 10 a.m. on Wednesday, July 27, 2022, for High-Roller All-Access VIPs ONLY. The VIP early-entry period for HRAA VIPs has been expanded from three to five hours for FloydFest 22~Heartbeat in order to give more time for VIP patrons to arrive, park and setup.

The Festival Site Main Box Office opens at 3 p.m. on Wednesday, July 27, 2022, for Small & Large Onsite RVs, Preferred Onsite Parking Passes, V-Dub/Van Life Onsite Parking Passes, Motorcycle Onsite Parking Passes, ADA/Helping Hands Onsite Parking Passes, and X-Spot Onsite Park & Camp Passes. Festival Site Main Box Office hours: 10 a.m. to 11 p.m. Wednesday, 9 a.m. to 11 p.m. Thursday to Saturday; 9 a.m. to 9 p.m. Sunday. Festival Site Main Box Office closes from 11 p.m. to 9 a.m. each night.

Alpha Lot Box Office opens at noon on Wednesday, July 27, 2022, (with shuttle service beginning at 3 p.m.) and remains open throughout all five days of the festival. Alpha Lot is where all single- and multi-day ticket holders park who do not have onsite parking or Delta Lot parking. Alpha Lot is located at 3641 Black Ridge Road in Floyd, Va. Alpha Lot Box Office hours: noon to 11 p.m. Wednesday; 9 a.m. to 11 p.m. Thursday to Saturday; 9 a.m. to 7 p.m. Sunday. Alpha Lot Box Office closes from 11 p.m. to 9 a.m. each night.

Delta Lot Box Office opens at 9 a.m. on Wednesday, July 27, 2022, (with shuttle service beginning at 3 p.m.) and remains open throughout all five days of the festival. Delta Lot is home to all Delta Lot Unplugged RVs, Delta Lot Powered RVs, Delta Lot Park & Campers, and Volunteers. Delta Lot is located at 2889 Helms Road in Meadows of Dan, Va. Delta Lot Box Office hours: noon to 11 p.m. Wednesday; 9 a.m. to 11 p.m. Thursday to Saturday; 9 a.m. to 7 p.m. Sunday. Delta Lot Box Office closes from 11 p.m. to 9 a.m. each night.

*All box offices close from 11 p.m. to 9 a.m. each night.

** Your arrival time and location depends on the ticket type purchased; please consult your ticket for details, and please do not arrive early. You can also reference our ‘Info By Ticket-Type FAQs’ on this website.

Forgot some camping gear? Need an Advil? Looking for vintage FloydFest Merchandise? The FloydFest General Store is a one-stop shop for all your needs while onsite at the festival — a cross between a camp store and a mercantile. Stop in and visit our friendly staff; located in between the top of The Village hill and the front gate.

Yes, Citizens Internet Café provides free Wi-Fi and a charging station for all patrons, conveniently located in the Main Field.

Yes, Citizens Internet Café provides free Wi-Fi and a charging station for all patrons, conveniently located in the Main Field.

Yes, we have separate pages for other FAQs:

Please find all of these located under “FAQs’ in the navigation tab on FloydFest.com.

Excelling at customer service is at the heart of what we do at Across-the-Way Productions and FloydFest. If you still have questions after reviewing our FAQs, website and ticketing info, feel free to contact us via the following methods:

EMAIL:

info@floydfest.com

info@atwproductions.com

PHONE:

888-VA-FESTS

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