The Big Chill : A FloydFest Ball, On Sale Now

Frequently Asked Questions

As you prepare to embark on our #VoyageHome, download/print these Targeted FAQs for all you need to know about arrival, departure, and how to have the best festival experience possible.

When does the box office open?

The box office opens at 10 a.m. on Wednesday, July 24, 2019, for High-Roller All-Access VIPs; and at 1 p.m. for Onsite RV Pass holders, V-Dub Pass holders,  X-Spot, X-Spot ONSITE Park & Camp purchasers, and 5-Day GA ticket-holders. It remains open through Sunday, July 28, 2019 (although it does close overnight from midnight to 9 a.m.). Your arrival depends on the ticket type purchased; please consult your PDF ticket for details. Also, lookout for ticket-specific FAQs in your email inbox prior to the festival. You can also reference our ‘Info By Ticket-Type FAQs’ on this website.

Can I bring a pop-up tent inside the festival venue?
Are you lost?
When do I have to leave?
How much do hugs cost?
Are Service Dogs/Pets Allowed?
Is there a will call?
Will you search my cooler/bags/husband?
Is there camping offsite?
Is there camping onsite?
I’ve purchased a ticket, but it hasn’t been sent to my email?
Do you offer refunds or exchanges?
Do I need to print out a ticket?
FloydFest 19 Voyage Home

FloydFest 19 Voyage Home