Frequently Asked Questions
When does the box office open?
The box office opens at noon on Wednesday, July 21, 2021, for High-Roller All-Access VIPs; and at 3 p.m. for Onsite RV Pass holders, V-Dub Pass holders, X-Spot, X-Spot ONSITE Park & Camp purchasers, and 5-Day GA ticket-holders. It remains open through Sunday, July 25, 2021 (although it does close overnight from 11 p.m. to 9 a.m.). Your arrival depends on the ticket type purchased; please consult your PDF ticket for details. Also, lookout for ticket-specific FAQs in your email inbox prior to the festival. You can also reference our ‘Info By Ticket-Type FAQs’ on this website.
Can I bring a pop-up tent inside the festival venue?
Please help keep everyone’s sightlines clear; pop-up tents, which are very frustrating to some patrons, and very necessary to others, are allowed ONLY on one cordoned-off area on the side of the front main field, where they do not block the sightlines of others. The front main concert field area, from the stage to the signage, is for standing and blankets only. Midway back, posted signage designates the “chair seating” area, and, from the fountain back, umbrellas and see-through shade apparatus — other than pop-ups — are allowed. Unless you require the larger footprint of a pop-up shade tent for medical conditions, or because of very young children, please utilize an alternative, as space for these is very limited. All pop-ups must be broken down and completely removed from the main field by midnight each night.
Are you lost?
Nope, just wandering — thanks for asking.
When do I have to leave?
Although our ‘home’ never really leaves each of us, FloydFest 21~Odyssey will begin its annual hiatus at noon on Monday, July 26, 2021, when all patrons are required to exit the site. We will miss you!
How much do high fives cost?
High fives are free — and plentiful at FloydFest.
Are Service Dogs/Pets Allowed?
NO pets, please. FloydFest abides by ADA guidelines and owners of Service Dogs/Pets are requested to download our policy.
Is there a will call?
No, all patron tickets are issued in advance, via email. You must print them out and bring them with you. If you are a Vendor, Artist, Media, or Partner, please check with your festival contact for more specific check-in procedures.
Will you search my cooler/bags/husband?
Yes, all baggage and coolers entering the FloydFest site are subject to search; spouses, as well. No outside alcohol, no drugs, no glass and no weapons are allowed into the festival site. If you have medical equipment, such as insulin supplies, please inform the security personnel performing the search.
Is there camping offsite?
Yes! Located approximately 10 minutes from FloydFest proper, Delta Lot is a dream, with showers and bathroom facilities, potable water for cooking and cleaning, bottled water and ice for sale, a roaring campfire, a food truck, and even a camp store. Delta Lot houses park-and-campers and both powered and unplugged RV campsites. Shuttle service connects Delta Lot patrons with the main festival grounds throughout the five glorious days of the festival. Delta Lot bus shuttles run from 3 p.m. to 2 a.m. on Wednesday, from 9 a.m. to 2 a.m. Thursday to Sunday, and from 9 a.m. to noon on Monday. But it’s 2:01 a.m., and I wanna go back to camp!? Don’t fret — two shuttle vans run between the festival venue and Delta Lot between 2 and 9 a.m.
Is there camping onsite?
But, of course, and you have multiple options, all represented on the Site Map, found under ‘Festival Info’ on FloydFest.com. All High-Roller All-Access VIPs camp in a designated backstage camping area (or elsewhere, if they prefer; though Premium Woodsy camp requires the additional purchase of that tent tag). GA Tent Tags can be used in any GA camping area onsite, which is basically the lion’s share of camping, except for Premium Woodsy and VIP.
I’ve purchased a ticket, but it hasn’t been sent to my email?
– Once you purchase, you will receive an order confirmation email from Eventbrite on behalf of FloydFest.
– IMPORTANT: If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder. If you still do not see your order confirmation, click here to access the Eventbrite help center: https://www.eventbrite.com/support/articles/en_US/Troubleshooting/where-are-my-tickets?lg=en_US
– If you are having any other technical ticketing-related issues with your order, click here to contact Eventbrite: https://www.eventbrite.com/support?lg=en_US. If your issue is still unresolved, call our office directly at 1-888-VA-FESTS or email us at info@floydfest.com and we’d be more than happy to help!
Please read all of the information included on the PDF ticket, specific to your ticket type. Thanks!
Do you offer refunds or exchanges?
No Refunds. Tickets can be transferred to a new attendee by logging into your Eventbrite account, and then changing the name and email associated with the ticket to the new patron.
Do I need to print out a ticket?
YES! To ensure that your check-in is easy breezy, please bring your printed ticket with you (cell service is not always reliable). If you are a Vendor, Artist, Media, or Partner, please check with your festival contact on general check-in procedures.
3-Day GA (FRI-SUN ONLY)
Friday through Sunday entry ONLY! Three days filled with scores of intimate concerts, friends and family, art and Appalachia, shops and stories, good eats, laughs and memories await 3-Day GA Adult (FRI-SUN ONLY) ticketholders. Just the right amount of time to absorb the ‘best music festival of our time,’ three-dayers will find ample opportunity to celebrate music, art and life over a thoughtfully planned long-weekend. Come be our guest for three days!
Purchase includes (1) 3-Day GA ticket to FloydFest 21~Odyssey. Camping must be purchased separately. (Tickets are valid beginning at 9 a.m. on Friday, July 23, 2021.)
4-Day GA (THURS-SUN ONLY)
Thursday through Sunday entry ONLY! Our mission is to be the best music festival experience of our time, and we can accomplish that mission, without a doubt, in four days. Learn, love, listen, dance, dine and decorate your life with the 4-Day GA Adult (THURS-SUN ONLY) ticket, and see why it’s not just a festival … it’s FloydFest. See you at 9 a.m. Thursday!
Purchase includes (1) 4-Day GA ticket to FloydFest 21~Odyssey. Camping must be purchased separately. (Tickets are valid beginning at 9 a.m. on Thursday, July 22, 2021.)
5-Day GA (WEDS-SUN ONLY)
Wednesday through Sunday ONLY! Thank you for sharing this experience. You, the 5-Day GA Adult (WEDS-SUN ONLY) ticketholder understand that this isn’t just a festival; it’s FloydFest, and it takes all five days to boogie with and absorb some music and magic in the mountains. Think of it as a five-day workweek, except minus the work and way awesomer. That’s a word at FloydFest, as you know. Our mission to be the best music festival experience of our time begins via your experience as a patron, and we’re excited you’ll be an integral part of all five days of artistic programming and purpose. Game on, Life.
Purchase includes (1) 5-Day GA ticket to FloydFest 21~Odyssey. Camping must be purchased separately. (Tickets are valid beginning at 3 p.m. on Wednesday, July 21, 2021.)
Kid GA (6-12)
We love kids at FloydFest — we have a bunch of them, and know you do, too, so bring them all (ages 6 to 12) for $30 each, which is good for one to all five days of the festival — one price, one purchase. As always, children under age 6 are admitted free. Kids play for free at FloydFest, whether it’s inside the Children’s Universe, which features kids’ activities (workshops, performances, playgrounds, balloon art, sandbox!, and more), or anywhere they please.
Purchase includes (1) Kid GA (6-12) ticket to FloydFest 21~Odyssey.
GA Tent Tag (15’x15′)
Camping is half the experience of a festival, and FloydFest doesn’t disappoint, with the lion’s share of habitable landscape reserved for GA Tent Tag ticketholders. Each GA Tent Tag is good for a 15′-by-15′ footprint. Pop-up tents that are within the 15’-by-15’ footprint are allowed without a tent tag; if your pop-up is outside of the allocated footprint, a separate tent tag will be required for that pop-up tent. The Blue Ridge Mountains’ visually stunning terrain becomes your template for setting up camp, with most areas flanking pathways that trace the grounds, making for quick access to anything your heart desires. From rowdy to relaxing, from lethargic to late-night, from family to far-away, a GA Tent Tag gives you a place to lay your weary head — wherever your wild heart desires!
Purchase includes (1) GA Tent Tag to FloydFest 21~Odyssey; (1) Tent Tag is good for as many people as you can fit inside one tent (only one Tent Tag is needed per tent).
Premium Woodsy Tent Tag (15’x15′)
Upgrades come in many forms at FloydFest, one of which is a Premium Woodsy Tent Tag. Of all the varying mountain topography of FloydFest’s 80+ acres, a perfectly flat patch of tastefully shaded woods exists smack dab in the middle, offering stumbling-distance access to the Pink Floyd Beer and Wine Garden and located a short jaunt from every stage and vendor. Bed down in the central part of town in a spacious camping space — 15′-by-15′ — with the Premium Woodsy Tent Tag.
Purchase includes (1) Premium Woodsy Tent Tag to FloydFest 21~Odyssey. For patrons who arrive with admission on Wednesday, Premium Woodsy opens at 3 p.m.
X-Spot Onsite Park & Camp Pass (20’x20′)
FloydFest patrons love car-camping, so we created a ticket for FloydFest 2021 that delivers on that desire: the X-Spot ONSITE Park & Camp. Each site is sized 20’x20′ and can contain (1) vehicle and (1) tent + additional shelter.
Purchase includes (1) X-Spot Onsite Park & Camp ticket to FloydFest 21~Odyssey. General Admission tickets must be purchased separately.
Delta Lot Park & Camp Pass (20’x20′) (OFFSITE)
So you love the FloydFest experience, but also love to get away, offsite, for the night? Welcome to your offsite oasis, located approximately 10 minutes from FloydFest proper. Although not on FF’s main site, Delta Lot carries the festival flame with showers and bathroom facilities, potable water for cooking and cleaning, bottled water and ice for sale, a roaring campfire, a food truck, and even a camp store, run by Mike your resident host-with-the-most! Delta Lot houses park-and-campers and both powered and unplugged RV campsites. Shuttle service connects Delta Lot patrons with the main festival grounds throughout the five glorious days of the festival. Delta Lot bus shuttles run from 3 p.m. to 2 a.m. on Wednesday, and from 9 a.m. to 2 a.m. for the remainder of the festival. But it’s 2:01 a.m., and I wanna go back to camp!? Don’t fret — two shuttle vans run between the FF venue and Delta Lot between 2 and 9 a.m.
Purchase includes (1) Delta Lot Park & Camp (OFFSITE) ticket to FloydFest 21~Odyssey, which grants a 20′-by-20′ footprint; General Admission tickets must be purchased separately.
Delta Lot RV UNPLUGGED (20’x30′) (OFFSITE)
FloydFest’s Delta Lot also offers an ‘Unplugged’ option, boasting all the same amenities as the ‘Powered’ version, sans electricity, and with a footprint of 20’-by-30.’ All Delta Lot purchasers are invited to arrive as early as 9 a.m. on Wednesday and can checkout as late as noon on Monday. RVs using generators are asked to honor ‘Quiet Hours’ of 10 p.m. to 10 a.m. nightly.
Purchase includes (1) Delta Lot RV Unplugged (OFFSITE) ticket to FloydFest 21~Odyssey. General Admission tickets must be purchased separately.
Delta Lot RV POWERED (20’x40′) (OFFSITE)
FloydFest’s Delta Lot, roughly a 10-minute ride from the event site, is picturesque, flat, partially wooded acreage where Delta Lot (OFFSITE) Powered RV ticketholders can setup relatively sprawling camps within 20’-by-40’ marked spaces. Delta’s powered RV spaces feature one 20-amp GFI receptacle per camp space. Note: If your RV is equipped with anything other than a standard plug-in, you will need to bring an adapter.
Purchase includes (1) Delta Lot RV Powered (OFFSITE) ticket to FloydFest 21~Odyssey. General Admission tickets must be purchased separately.
High-Roller All-Access VIP Underage (Ages 6-20) BUNDLE
Welcome to FloydFest High-Roller All-Access VIP. Based on your feedback, FloydFest shines when it comes to VIP. Maybe it’s the backstage access; maybe it’s the fully catered meals all weekend long in the VIP catering tent; or maybe it’s the private lounge and backstage camping area; but we’re confident it’s one of a kind because so are you, our High-Roller patrons. You guys are just downright fun, did you know that? Golf cart shuttles are offered to and from the parking areas and your backstage campsite/musical paradise. Did we mention commemorative photos, Wi-Fi, and a charging station, as well as Red Rooster coffee and tea all day. The food is amazing, the up-close-and-personal backstage experience is once in a lifetime, and the amenities’ endgames are overabundance. Immerse yourself in the art of the festival via HRAA VIP.
Purchase includes (1) HRAA VIP Underage (Ages 6-20) ticket and (1) HRAA VIP Tent Tag for FloydFest 21~Odyssey.
High-Roller All-Access VIP Adult (Age 21+) BUNDLE
Perhaps you’d like to fall in love. Perhaps you crave a closer experience, an intimate interplay with the art of the festival. Welcome to FloydFest High-Roller All-Access VIP. Based on your feedback, FloydFest shines when it comes to VIP. Maybe it’s the onstage seating on the beautifully timber-framed main stages; maybe it’s the fully catered meals, complimentary beer and wine (and Sunday bloodies!) all weekend long in the VIP Pub; or maybe it’s the private lounge, free massage and backstage camping area; but we’re confident it’s mostly one of a kind because so are you, our High-Roller patrons. You guys are just downright fun, did you know that? Of course, parking is provided onsite, as well as golf cart shuttles to and from your car and your backstage campsite/musical paradise. Did we mention commemorative photos, Wi-Fi, and a charging station, as well as Red Rooster coffee and tea all day? You get it all — from Wednesday’s SoundCheck Party to Monday’s post-party depression (PPD). You even get to arrive at NOON Wednesday, three hours before 5-Day ticketholders. The food is amazing, the up-close-and-personal backstage experience is once in a lifetime, and the amenities’ endgames are overabundance. Immerse yourself in the art of the festival via HRAA VIP.
Purchase includes (1) HRAA VIP Adult ticket, (1) HRAA VIP Tent Tag, and (1) HRAA VIP Onsite Parking Pass to FloydFest 21~Odyssey.
High-Roller All-Access VIP Pair (Age 21+) BUNDLE
Perhaps you’d like to fall in love. Perhaps you crave a closer experience, an intimate interplay with the art of the festival. Welcome to FloydFest High-Roller All-Access VIP. Based on your feedback, FloydFest shines when it comes to VIP. Maybe it’s the onstage seating on the beautifully timber-framed main stages; maybe it’s the fully catered meals, complimentary beer and wine (and Sunday bloodies!) all weekend long in the VIP Pub; or maybe it’s the private lounge, free massage and backstage camping area; but we’re confident it’s mostly one of a kind because so are you, our High-Roller patrons. You guys are just downright fun, did you know that? Of course, parking is provided onsite, as well as golf cart shuttles to and from your car and your backstage campsite/musical paradise. Did we mention commemorative photos, Wi-Fi, and a charging station, as well as Red Rooster coffee and tea all day? You get it all — from Wednesday’s SoundCheck Party to Monday’s post-party depression (PPD). You even get to arrive at NOON Wednesday, three hours before 5-Day ticketholders. The food is amazing, the up-close-and-personal backstage experience is once in a lifetime, and the amenities’ endgames are overabundance. Immerse yourself in the art of the festival via HRAA VIP.
Purchase includes (2) HRAA VIP Adult tickets, (1) HRAA VIP Tent Tag, and (1) HRAA VIP Onsite Parking Pass to FloydFest 21~Odyssey.
V-Dub Onsite Parking
Love is having a 20-spot “private-reserve” niche campground created by and for V-Dub lovers — reserved exclusively for Volkswagen Van owners (It’s cool if you borrow one, too). Patrons must be driving a Volkswagen Van to enter the festival site with this ticket. V-Dub Onsite Parking is located along the rim of The Village, beautifully terraced tracing the mountain ridge. This ticket does not include admission into the festival; GA tickets must be purchased separately.
Purchase includes (1) V-Dub Onsite Parking Pass to FloydFest 21~Odyssey.
Motorcycle Onsite Parking
Hey, Easy Rider, we’ve got you covered. Enjoy primo parking onsite for your two-wheeled chariot with this Motorcycle Onsite Parking Pass. Please purchase in advance, as there is a limited quantity. (And let me take your bike out. Please? I’ll stay close-by. Seriously.) This ticket does not include admission into the festival.
Purchase includes (1) Motorcycle Onsite Parking Pass to FloydFest 21~Odyssey. (Cool. Maybe next time.)
ADA/Helping Hands Onsite Parking Pass
FloydFest offers a ADA/Helping Hands Onsite Parking Pass for patrons with a disability requiring close proximity parking. The pass is good for cars and small passenger vans only, and it must be purchased in advance and only with a pre-purchased ticket. FloydFest provides an onsite support team to help disabled patrons navigate the grounds. Because of space constraints, a limited number of ADA/Helping Hands Onsite Parking Passes are available. This ticket does not include admission into the festival. Reserved Helping Hands/ADA camping is available onsite, with qualified assistance. If you are purchasing a tent tag and planning to camp onsite and would like to locate in this area, please email sam@atwproductions.com and josh@atwproductions.com to make specific arrangements.
Purchase includes (1) ADA/Helping Hands Onsite Parking Pass to FloydFest 21~Odyssey. ADA parking spaces are also available at Alpha Lot and Delta Lot. This ticket does not include admission into the festival.
X-Spot Onsite Parking
The X-Spot Onsite Parking Pass is the best ticket you can buy for your vehicle at the festival, affording you super-close onsite parking on the FloydFest grounds, with no rules — no minimum occupancy and come-and-go access.
Purchase includes (1) X-Spot Onsite Parking Pass to FloydFest 21~Odyssey. This ticket does not include admission into the festival.
RV-Onsite: Small RV (20’x30′) UNPLUGGED
This ticket is good for (1) Small UNPLUGGED RV onsite parking pass, with a 20′-by-30′ maximum footprint. This ticket does not include GA admission, which must be purchased separately. Additional tents are not allowed within the allotted footprint, but sun-shades/EZ-UPs are permitted. Spaces are ‘unplugged,’ and RVs using generators are asked to honor ‘Quiet Hours’ of 10 p.m. to 10 a.m. nightly.
RV-Onsite: Large RV (20’x40′) POWERED
This ticket is good for (1) Large POWERED RV onsite parking pass, with a 20′-by-40′ maximum footprint. This ticket does not include GA admission, which must be purchased separately. Additional tents are not allowed within the allotted footprint, but sun-shades/EZ-UPs are permitted. Spaces are POWERED. Onsite RV spaces feature one 30-amp GFI receptacle per camp space. Note: If your RV is equipped with anything other than a standard plug-in, you will need to bring an adapter.
Do You Offer Refunds?
No Refunds. Tickets can be transferred to a new attendee by logging into your Eventbrite account, and then changing the name and email associated with the ticket to the new patron.
Is there camping onsite?
But, of course, and you have multiple options, all represented on the Site Map, found under ‘Festival Info’ on FloydFest.com. All High-Roller All-Access VIPs camp in a designated backstage camping area (or elsewhere, if they prefer; though Premium Woodsy camp requires the additional purchase of that tent tag). GA Tent Tags can be used in any GA camping area onsite, which is basically the lion’s share of camping, except for Premium Woodsy and VIP.
Is there camping offsite?
Yes! Located approximately 10 minutes from FloydFest proper, Delta Lot is a dream, with showers and bathroom facilities, potable water for cooking and cleaning, bottled water and ice for sale, a roaring campfire, a food truck, and even a camp store. Delta Lot houses park-and-campers and both powered and unplugged RV campsites. Shuttle service connects Delta Lot patrons with the main festival grounds throughout the five glorious days of the festival. Delta Lot bus shuttles run from 3 p.m. to 2 a.m. on Wednesday, from 9 a.m. to 2 a.m. Thursday to Sunday, and from 9 a.m. to noon on Monday.
Where do single-day and multi-day patrons park?
Alpha Lot is where all single-day and multi-day patrons park for FloydFest 21~Odyssey. Alpha Lot is owned by Chateau Morrisette and is located very close to the main festival site. The address for Alpha Lot is 3641 Black Ridge Road, Floyd, VA, 24091, and directions can be found by visiting https://floydfest.com/directions/ — as well as below:
- From stoplight in Floyd, Va.
Take Highway 221 South (4 miles) to Canning Factory Road, turn Left
Canning Factory Road (.1 mile) to Black Ridge Road, turn Right
Black Ridge Road (6.8 miles) to Alpha Lot, turn Left - From Stuart, Va.
Highway 58 West (14 miles) to Willis Road, turn Right
Willis Road (3 miles) to Rock Church Road, turn Right
Rock Church Road (1.5 miles) to Blue Ridge Parkway, go Straight
Black Ridge Road (.4 miles) to Alpha Lot, turn Right - From Hillsville, Va.
Highway 58 East (24 miles) to Willis Road, turn Left
Willis Road (3 miles) to Rock Church Road, turn Right
Rock Church Road (1.5 miles) to Blue Ridge Parkway, go Straight
Black Ridge Road (.4 miles) to Alpha Lot, turn Right
When does Alpha Lot open?
Alpha Lot opens at noon on Wednesday, July 21, 2021, (with shuttle service beginning at 3 p.m.) and remains open throughout all five days of the festival. Alpha Lot is located at 3641 Black Ridge Road in Floyd, Va.
Alpha Lot is where all single-day and multi-day patrons park for FloydFest 21~Odyssey. Alpha Lot is owned by Chateau Morrisette and is located very close to the main festival site. The address for Alpha Lot is 3641 Black Ridge Road, Floyd, Va. 24091, and directions can be found by visiting HTTPS://FLOYDFEST.COM/DIRECTIONS
What does it cost to park in Alpha Lot, and how and when do I pay?
Alpha Lot opens at noon on Wednesday, and shuttle service begins at 3 p.m. Parking in Alpha Lot costs $15 per day or $30 total for any amount of days — from two, to all five days of the festival — which is collected as (preferably) CASH upon arrival to Alpha Lot. Please remember to bring cash to pay for parking!
When does Alpha Lot close?
All vehicles must exit Alpha Lot by noon on Monday, July 26, 2021. We will miss you!
When does Delta Lot open?
Delta Lot opens at 9 a.m. on Wednesday, July 21, 2021, remaining open throughout all five days of the festival. Delta Lot is located at 2889 Helms Road in Meadows of Dan, Va.
I have a Delta Lot RV pass, but only a 4-day pass to FloydFest. Can I arrive at Delta on Wednesday, or do I have to wait until Thursday?
Ah, making the most of the camping — we like it! Your Delta lot pass is good for all five days, so you’re welcome to come Wednesday; you simply won’t be able to access the festival via a shuttle until Thursday.
Will there be food for sale at Delta Lot?
Delta Lot will feature a food vendor for all five days of the festival, so early morning eats or late-night treats are only a short scamper away. #DeltaLot #FloydFest
When does Delta Lot close?
Delta Lot closes at noon on Monday, July 26, 2021. You will be missed! #ATribeCalledFloydFest
What is X-Spot Parking?
X-Spot Onsite Parking is the best ticket you can buy for your vehicle at the festival, affording you super-close onsite parking on the FloydFest grounds. This ticket does not include general patron admission, which must be purchased separately.
What is X-Spot Onsite Park & Camp?
FloydFest patrons love car-camping, so we deliver on that desire with the the X-Spot (ONSITE) Park & Camp Pass. Each site is sized 20’x20′ and can contain (1) vehicle and (1) tent + additional shelter. General Admission tickets must be purchased separately.
What is a “Tent Tag?”
At FloydFest, each tent requires a Tent Tag. Only (1) Tent Tag is needed per (1) tent, no matter how many people in your party can, might, or plan to fit into that one tent each night. Thus, 1 Tent Tag = 1 Tent; 1 Tent = 1-or-more patrons.
“Tent Tags are ‘tickets’ for your tent.”
(We pay an occupancy tax to our beloved county, and this is calculated via tents onsite.)
Does everyone in a group need a Tent Tag?
No — only one Tent Tag is needed per tent. So, if you’re a couple sharing one tent for five festival days, you’d only need to purchase (2) 5-Day GA tickets and (1) GA Tent Tag. If you’re a family of three, staying for four days in a singular tent, then you’d only need (1) Tent Tag — that is, you’d buy (2) 4-Day GA tickets, and (1) Kid GA ticket. But if that family wanted to separate into two tents, they’d need to purchase (2) Tent Tags. We understand, either way. All in all, it’s 1 Tent Tag = 1 Tent; 1 Tent = 1-or-more patrons.
Do I get to keep my Tent Tag post-festival?
Yes — mostly because it’s attached to your tent, you’re too tuckered out to take it off, and it’s a cool surprise on your next outdoor adventure.
When do shuttles run?
Shuttle service connects Delta Lot and Alpha Lot patrons with the main festival grounds throughout the five glorious days of the festival. Delta Lot and Alpha Lot bus shuttles run from 3 p.m. to 2 a.m. on Wednesday, from 9 a.m. to 2 a.m. Thursday to Sunday, and from 9 a.m. to noon on Monday. But it’s 2:01 a.m., and I wanna go back to camp!? Don’t fret — two shuttle vans run between the festival venue and Delta Lot between 2 and 9 a.m.
What if it’s after 2 a.m.? Is there still a shuttle?
But it’s 2:01 a.m., and I wanna go back to camp!? Don’t fret — two shuttle vans run between the festival venue and Delta and Alpha lots between 2 and 9 a.m.
When is the application deadline?
We will be rolling over Vendor acceptances from 2020 in 2021. This means there will be limited Vendor spaces available in 2021. The 2021 Vendor application will be available on January 15, 2021.
For any questions, please email AtWP Vendor Coordinator Emily Laney at vendor@atwproductions.com.
When do I find out if I’ve been accepted?
Selections are made by a qualified jury, based on multiple criteria. Notification will be sent via email by MARCH 20th 2021.
What Are The Specific Vendor Fees?
Artist/Craft Vendor: $700 At least 80% of items for sale must be handmade by the applying artist.
Retail Vendor: $1000 FloydFest reserves a small number of non-artist (retail) vendor’s spaces. ALL items for sale must be listed on the application with clear indication of their origin (who created them and where.)
501 (c)3 Non-Profit Organization: $300 Choices are made based on diversity of ideas, educational offerings, and sense of community. Positive interaction with attendees through imaginative and interactive educational displays, activities, and discourse are encouraged. All non-profit vendors will be located in the same general area of the venue called The Green Way.
Healing Arts Vendor: $450 Looking for practitioners with masterful healing arts, beautiful spirited yoga, tai chi, herbal medicine, music, art, and demonstrations.
Specialty Food Vendor: $750 + $100 Vouchers
Full-service Food Vendor: $3000 + $200 Vouchers
Artist/Retail/Non-Profit/Specialty Food booths include admission for THREE (3) Vendor/Staff, TWO (2) Vendor Tent Tags, a 10’ X 10’ booth space with a 10’x10’ backspace for camping, limited electricity, and ONE (1) Vendor/Staff Parking Pass for the Vendor/Staff Parking area located near the venue entrance.
Full-Service Food booths include 10’ frontage x 20’ depth space, admission for SIX (6) Vendor/Staff, FOUR (4) Vendor Tent Tags, TWO (2) Vendor Parking Passes; one for the Vendor Parking area for service truck and one for the Vendor/Staff Lot, electricity and water hookups included.
All food vendors are expected to participate in our voucher program, which we use for staff and volunteers.
When do I pay?
- Accepted vendors will be emailed an acceptance letter email with payment instructions. Vendors will have an opportunity to purchase up to two (2) additional worker tickets at a discounted price of $200.
- All Vendor fees are due by APRIL 20th, 2021. If payment is not received by APRIL 20th 2021, the vendor space is automatically forfeited. A $35 fee will be assessed to any returned checks. MAY 1st 2021, is the last date to cancel for a refund.
Is electricity included in the fee?
Limited electricity is included in your vendor fee; we ask that electrical usage be limited to only what is required to operate your booth. Maximum Electricity allowance per vendor is 120v, 20amps. Electricity should not be used for camping or extraneous items. You must provide your own weather safe drop/extension cords. We recommend bringing 100 feet of outdoor electrical extension cord. All bulbs used must be CFLs or LEDs in accordance with the FloydFest Sustainability Guide.
Where do I camp?
- The festival is located on 80 rural acres; primitive camping is permitted through Sunday night.
- Select Vendors may camp in the 10’x10’ backline behind booth spaces OR ‘Park and Camp’ in the Vendor/Staff parking lot.
- All Vendor tents require a Vendor Tent Tag and ONE (1) Vendor Tent Tag is included with acceptance/admission. An additional Vendor Tent Tag is available upon request. Upon arrival, Tent Tag tickets will be exchanged for a weather-proof credential and zip-tie which must be affixed to the zipper of your tent or tent-like structure.
- Drinking water, port-o-johns and outdoor showers are available.
Can I purchase an RV space?
Un-powered RV spaces are available on a limited, first-come: first-served basis in the offsite Delta Lot ONLY. There will be regular shuttles running to and from the offsite parking areas and the Festival grounds around-the-clock beginning Sunday, July 18th The ‘option to purchase’ offsite Delta lot RV spaces is listed on the ‘accepted vendor payment form’. The cost for an un-powered RV space is $200 and is required with your booth fee. RV spaces will not be available for purchase after this time.
Where do I park?
- Vendor Parking passes are to only be used in the Vendor/Staff Parking lot or behind the booth space where possible. There are very limited locations where ‘behind booth parking’ is logistically possible at the FloydFest site. Vehicles parked behind booth spaces must not be moved until the end of the festival. If parking behind the booth space is a necessity, note it in the “Special Requests” box.
- Please arrive at the festival with all booth setup materials in your ONE onsite vehicle.
- Vendors will not be able to access their booths by vehicle between Wednesday and Sunday. If supplies are needed from your vehicle located in Vendor Parking, golf cart shuttling is available.
Where do my assistant’s park who don’t have an onsite parking pass?
Additional offsite parking passes for assistants are $25 and are in the ALPHA lot, located 1 mile away. There will be shuttle buses traveling between the parking lot and the festival site Wednesday 21st – Sunday 25th.
How do I purchase additional assistant tickets?
- All vendors, vendor assistant tickets, vendor tent tags and parking passes will be emailed in advance. Upon arrival at Vendor Check-in, the pre-printed tickets will be exchanged for the coordinating item.
- TWO (2) discounted Vendor Tickets for Assistants, at the price of $200, will be available one time only at the time of payment. Afterwards, assistant tickets are full price and can be purchased on the website, www.floydfest.com. All vendor assistants with a Vendor ticket may arrive any time after Sunday, July 18th, 2021 and vendor assistants with a general admission ticket must arrive on the day specified on their ticket.
Where do I check-in?
Vendors with an onsite-parking pass may check-in at the drive through toll booth at the festival site entrance. Vendors with an onsite parking pass may follow directions to the festival site on the vendor page on the website, www.floydfest.com. After checking in and exchanging pre-printed tickets for the coordinating item, vendors will drive into the festival and stop at Vendor HQ, located next to the General Store, to be escorted to the booth location.
Where do my assistants check in if they are driving separately?
Vendor assistants parking offsite may exchange pre-printed tickets for coordinating items at the offsite parking lot box offices and shuttle into the FloydFest site.
All check-in and setup needs to be completed during the hours listed below:
Saturday arrivals, please contact the Vendor Coordinator to make arrangements in advance.
- Sunday, July 18th 2021— 12 p.m. to 6 p.m.
- Monday, July 19th 2021 — 10 a.m. to 8 p.m.
- Tuesday, July 20th 2021 — 9 a.m. to 9 p.m.*
What does my booth fee include?
Artist/Retail/Non-Profit/Specialty Food booths include admission for THREE (3) Vendor/Staff, TWO (2) Vendor Tent Tags, a 10’ X 10’ booth space with a 10’x10’ backspace for camping, limited electricity, and ONE (1) Vendor Parking Pass for the Vendor Parking area located near the venue entrance.
Full-Service Food booths include 10’ frontage x 20’ depth space, admission for SIX (6) Vendor/Staff, FOUR (4) Vendor Tent Tags, TWO (2) Vendor Parking Passes; one for the Vendor Parking area located near the venue entrance and one for an onsite service truck, electricity and water hookups included.
Who do I contact?
Emily Laney, Vendor Coordinator
vendor@atwproductions.com * Please email for the quickest response*
757-615-5478 (phone)
What is your mailing address?
Emily Laney
Across-the-Way Productions, Inc.
Attn: Vendor Coordinator
912 Howbert Ave.
Roanoke, Va. 24015
Are there camping options for ADA patrons?
With flat area at a premium on our mountain landscape, FloydFest has set aside a few ADA-designated spaces near the FloydFest Camp Store and Helping Hands/ADA Headquarters. Reserved Helping Hands/ADA camping is available onsite, with qualified assistance. If you are purchasing a tent tag and planning to camp onsite and would like to locate in this area, please email sam@atwproductions.com to be added to the ADA camping list.
What is the re-entry policy for ADA Onsite Parking pass vehicles?
If you purchased a Helping Hands/ADA Onsite Parking pass, you are free to come and go from the FloydFest site throughout the weekend. We cannot guarantee that you will receive the same parking space, but a space will be available upon your return.
What assistance is available for getting around the festival site?
Helping Hands/ADA shuttles are available to assist patrons with special needs to negotiate the FloydFest site. Please stop by the Helping Hands/ADA information tent upon arrival to discuss shuttle options and schedules. If in need of transport, reach out to any FloydFest staff member with a radio and ask them to call for a ride.
What are the basic details for Helping Hands/ADA patrons?
While FloydFest is still a rural, outdoor festival held in the Blue Ridge Mountains of Virginia (in what used to be a cow field), we strive to make the site available to as many music fans as possible. Every year, we continue to work toward making the FloydFest site as accessible as possible to all of our patrons, including those with disabilities. Helping Hands/ADA patrons will find a centrally located Helping Hands/ADA information tent, nearby parking, and numerous handicapped-accessible port-o-johns. FloydFest also features Helping Hands/ADA Camping Hosts to answer questions and solve logistics for ADA patrons.
Are we there yet?
Almost. FloydFest 21~Odyssey takes place Wednesday to Sunday, July 21 to 25, 2021. Be nice to your sister — we’ll be there soon.
What do I get as a High-Roller All-Access VIP?
- Camping in the HRAA exclusive backstage campground
- Early arrival NOON on Wednesday, July 21, 2021
- Premium onsite parking
- Golf cart shuttles to and from vehicles and camping area
- Full backstage catering (lunch and dinner Thursday through Sunday)
- Complimentary beer, wine, liquor (Happy Hour [a long Happy Hour]) and other beverages available in FF’s VIP Pub backstage
- Complimentary Red Rooster coffee and tea
- Onstage seating on Dreaming Creek Main Stage (when available)
- Expansive Guest Services Lounge area backstage
- Hot Showers
- Complimentary 15-minute massage
- Commemorative photo
- Free Wi-Fi
- Charging station for phones and electronic devices
- FloydFest Steel Pints, plus pint rings
- Commemorative koozies
- Official HRAA VIP Swag Bag!!!
When do High Rollers arrive?
FloydFest offers premier onsite check-in for High Rollers.
Gates open to High Rollers at noon on Wednesday, July 21, 2021.
This is a full three hours before 5-Day GA ticket-holders. Please follow directions to the festival site, where FF Box Office teams will greet you at your vehicle with wristbands, tent tag and a parking decal, then guide you to your parking spot. Once parked, hospitality carts will assist in transporting your gear to the HRAA backstage camping area.
Where do High Rollers park?
Onsite HRAA VIP parking is conveniently located on a first-come, first-serve basis in the HRAA VIP lot, just inside the front gate. Once onsite, you’ll be directed to your parking area where you will be met by a Guest Services team member who will then call a shuttle to transport you to your exclusive backstage camping area.
I purchased a High-Roller ticket. If I leave, can I bring a different vehicle and still park onsite?
No — parking passes are non-transferrable. Once assigned, they are valid only for the vehicle for which they were originally designated.
Where do High Rollers camp?
Without a doubt, the most boutique campground onsite is the HRAA VIP backstage camping area. Wooded and central to the Dreaming Creek Main Stage, catering, the VIP Pub, private stage, and myriad amenities, High-Roller VIP camp rises to meet your every need — you may never leave. Each HRAA VIP Tent Tag allows a roughly 15′-by-15′ area to camp. Of course, HRAA Tent Tags are valid anywhere onsite (with the exception of FF’s Premium Woodsy Tent Tag area), so you are free to roam — or roll, if you will.
Are children allowed backstage?
Children aged 5 and under are allowed backstage with a properly-credentialed parent, and may share food from parents’ plates. Any underage children/youth between the ages of 6- and 20-years-old must purchase a HRAA VIP Underage (Ages 6-20) ticket. Without proper credentials or properly credentialed parental escort, children/youth may not enter the backstage area.
What happens on Wednesday?
Usually, it’s hump-day at work — but not this week! First, you beat the crowd, so you check-in and park with ease. Second, you have time to build a home-base camp using the keen and creative skill you absorbed by being (a friend to) a Boy Scout. Third, you enjoy the proverbial calm before the masses arrive; a festival site primed for its purpose. Fourth, you enjoy a special SoundCheck party with past years’ On-the-Rise winners in the Pink Floyd Beer and Wine Garden, as well as a “Welcome Back Pig-Pickin’” starting at 7 p.m in the backstage VIP Pub. And fifth, you get some restful sleep to prepare for the mountain-magic marathon ahead.
Do we really get complimentary adult beverages?
Yes, you are now regulars at a neighborhood bar, the VIP Pub, situated directly backstage at the best music festival on earth. I know, it doesn’t sound fun at all. As regulars, you are entitled to complimentary beer and wine, as well as other adult beverages and a healthy offering of non-alcoholic drinks (water, soda, juice, Buchi Kombucha, etc.) at the VIP Pub. The VIP Pub is open from noon to midnight Wednesday through Saturday, and from 11 a.m. to 8 p.m. Sunday.
When is the VIP Pub open?
The VIP Pub is open from noon to midnight Wednesday to Saturday, and from 11 a.m. to 8 p.m. Sunday.
When does backstage catering begin, and what’s for dinner?
Backstage catering and complimentary beverage service begins at 11 a.m. on Thursday, July 22, 2021, and ends at 8 p.m. on Sunday, July 25, 2021.
Lunch is served from 11 a.m. to 3 p.m.
Dinner is served from 5 to 9 p.m.*
(*High-Roller catering ends at 8 p.m. on Sunday).
Each meal’s menu offers thoughtfully prepared choices for every taste and culinary preference. Vegetarian, vegan and gluten-free options are always available.
But what’s for dinner Wednesday? Don’t fret — the Welcome Back Pig Pickin’ will take place in the VIP Pub for all VIP patrons on Wednesday, July 21, 2021, at 7 p.m.
Are there shuttles for HRAA VIP patrons?
Golf cart shuttles are available during the following hours to take you to other stages and happenings on the festival grounds:
- Noon to 12 a.m. Wednesday, July 21, 2021
- 9 a.m. to 12 a.m. Thursday, July 22, 2021
- 9 a.m. to 12 a.m. Friday, July 23, 2021
- 9 a.m. to 12 a.m. Saturday, July 24, 2021
- 9 a.m. to 8 p.m. Sunday, July 25, 2021
High-Roller shuttles can be flagged down or you can meet them at one of the shuttle stops, located in a loop across the entire site, backstage at the Guest Services Lounge, and at the FloydFest Camp Store.
How do I obtain my High-Roller Swag Bag?
We have packed lots of goodies in a custom-designed ENO bag for All HRAA Adults’ festival fun that can be picked up at the High-Roller Catering Tent backstage any time after your noon Wednesday check-in. Your VIP laminate is needed to issue swag bags. Among other items, the HRAA Swag Bags contain:
- Commemorative beverage cup
- Massage coupon: Use this coupon to receive your 15-minute complimentary massage from our backstage Healing Arts team, on loan from the Blue Ridge School of Massage.
- Commemorative Photo Coupon
- FloydFest branded carabiner: A colorful, convenient way of keeping up with your valuables (i.e. commemorative FloydFest pint)
Will we be able to sit on the stage during performances?
Generally, YES — exceptions to this are when the seating is full or when the performer requests no onstage seating during a performance. Our roomy Dreaming Creek Main Stage accommodates (40+/-) High Rollers during a set, with space available most of the time. Stage seating is limited to one consecutive set, however, and the stages are cleared after each set to extend the opportunity to others.
Get lucky, High Rollers! Sign up early each day in the High Roller Guest Services Lounge for your chance for premier onstage seating! For each of our two nightly headlining Dreaming Creek Main Stage shows, three lucky winners and their High-Roller guest of choice will win premium onstage seating. Register before 1 p.m. daily, and we’ll text the winners by 5 p.m. Winning names will also be posted at the High-Roller Guest Services Lounge Tent and the stage-seating corral. Please plan to arrive 15 minutes prior to the set; empty seats will be given away just prior to the start of the show. Note: All onstage seating is dependent on the musical artists’ agreements.
Do I really get a free massage?
Each High Roller receives a coupon redeemable for a 15-minute massage backstage; allotted time is based on availability. You must sign up in advance once onsite, at the backstage massage tent, and present your coupon at the time of registration. One coupon per person, please.
Do we have to get our picture taken?
No, but mother insisted we get a photo. With you smiling this time, so pay attention.
Every High Roller is entitled to free, commemorative FloydFest photos at our festival photo booth (please use coupon from HRAA VIP Swag Bag). Just look for the signs, stop by the tent, costume-up with some friends, and take your same-day photo with you! This is a great take-home memory to commemorate your FloydFest experience.
Am I required to shower?
No — but some people like to (and appreciate it if you do, too) and HRAA VIP has you covered. Hot showers are available backstage for the exclusive use of festival High Rollers, 24 hours a day! Note: The longest lines usually occur in the morning, so consider some afternoon or evening shower action.
My phone is dead! What do I do?
If you cannot unplug while at the festival, our High-Roller VIP Guest Services Lounge has myriad number of outlets for you to use for recharging your electronics — another crucial perk of being a High Roller. While we want to offer the service for your convenience, please be aware that we do not accept responsibility for your items. (Note: We recommend you enjoy the space, and hang nearby during the charging process of your device — we made it comfy for you.)
Can I bring a pop-up tent inside the festival venue?
Please help keep everyone’s sight-lines clear; pop-up tents, which are very frustrating to some patrons, and very necessary to others, are allowed ONLY on one cordoned-off area on the side of the front main field, where they do not block the sightlines of others. The front main concert field area, from the stage to the signage, is for standing and blankets only. Midway back, posted signage designates the “chair seating” area, and, from the fountain back, umbrellas and see-through shade apparatus — other than pop-ups — are allowed. Unless you require the larger footprint of a pop-up shade tent for medical conditions, or because of very young children, please utilize an alternative, as space for these is very limited. All pop-ups must be broken down and completely removed from the main field by midnight each night.
Will we get any help leaving?
Shuttle service is provided from 9 a.m. to 8 p.m.+ on Sunday, July 25, 2021. Bring your gear to the High-Roller VIP Guest Services Lounge tent area, and our shuttle drivers will help transport your belongings back to your vehicle. Note: The High-Roller shuttle service is available on Monday, July 26, 2021, 9 a.m. to 12:00 p.m. as well.